Customer Service

NEW LOCATION MARCH 2020

Address: LA FINCH- by appointment

3928 N Virginia Rd, Long Beach, CA 90807

We are here to help!

Feel Free to Contact us:

sales@lafinchfabrics.com

We can chat via Facebook Messenger: www.facebook.com/lafinchfabrics

or message us in our Facebook Community Group:

www.facebook.com/groups/lafinchfabrics

Have a quick question or need more info on a fabric, feel free to text us at :

(213)-999-1028

Questions will be answered between (Monday- Friday 10AM PST- 8PM PST).

International Shipping Questions: Please email us at sales@lafinchfabrics.com

CURRENT PROCESSING/SHIPPING TIME: August 15th, 2020- Orders placed August 15th after 11:45AM  until Thursday August 20th will begin shipping Saturday August 22nd.

Business Days.( Excludes Saturday,Sunday, Holidays. Hours 8AM to 3PM PST.

 * With Covid19 in LA county we may experience days delay on packing orders and scheduling pickups from USPS, but please know I ( Josie) am diligently working to ship orders as quickly as possible. Once your order is shipped you will receive an email with tracking information. 


We make every effort to ship orders out in a timely matter. Every order will go out within 5 business days (excludes weekends and holidays) of placing the order. If there is a problem with your order such as mismatched dyelots or a fabric running short, we will email you within two business days of receiving your order to see how you would like to handle the issue

 

PROCESSING SCHEDULE:  SHIPPING BREAK:August 15th, 2020- Orders placed August 15th after 11:45AM  until Thursday August 20th will begin shipping Saturday August 22nd.

Orders will be shipped starting August 22nd, 2020

 

We strive on personal and professional customer service and LOVE the positive feedback from our sewing community.

Here are a few review from our customers!

                                                                    STACEY

I recently started sewing with knits, and in one of my groups they suggested LA Finch Fabrics as a good place to shop with affordable prices. I have since placed three orders and have absolutely loved what I received, and the clothes that I have been making are so beautiful!! I can say with my limited experience shopping elsewhere, this store is my go to store! The only place I will shop from now on, and if you hit the sale fabrics you can get more for your money!!! They have all kinds of various types of fabrics and plenty of variety to make all kinds of pretties! The material washes nice, and makes me feel beautiful while I am wearing clothes that I have made for myself. I promise that if you give these ladies a chance you will not be disappointed!!!!

 

CELINE

 

One of my favorite online fabric stores! Love the carefully curated selection of fabrics and fantastic customer service and if you are not sure about what to make with a particular fabric, the great descriptions always give you some ideas! Best bit are the designer rolls they score!

 

NATALIA

These ladies are seriously the best!! I bought my first order from them last fall, and am pretty sure I have ordered multiple times a month since then. I can hardly wait to receive my last order before I inevitably wind up ordering again. Their customer service is off the charts awesome, and I love getting their hand written cards or gifts with every order. The fabric quality of this shop is top notch designer quality at excellent prices, especially on their end of bolt sales, and they will hold orders and combine shipping on multiple orders if you ask them to! They are super responsive to questions emailed or submitted on their Facebook group. I feel like I am dealing with friends when I order from their shop, and every thing I have made from their fabric is my new favorite thing in my wardrobe.

 

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